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Customer Service
- Shipping & Delivery
- UK Orders Postage and Packing.....
First Class - £1.99
Recorded - £2.99
Special Delivery - £3.99
Orders over £40 Free of Charge Delivery
Non UK Orders
£5 for orders up to £50
£6 for orders up to £60
£7 for orders up to £70
£8 for orders up to £80
£9 for orders up to £90
£10 for orders OVER £100 - Privacy & Security
- We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.We will not e-mail you in the future unless you have given us your consent.
We will never disclose buyers information to third parties.
The type of information we will collect about you includes: your name / address / phone number / email address
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
The personal information which we hold will be held securely in accordance with our internal security policy and the lawCredit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Once you enter the credit card area you will notice a "Padlock" symbol in your browser ensuring you of the highest security. - Returns & Replacements
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Unlike any other products, please be aware that much of the magic is in the secret. Any goods which are delivered faulty will be accepted for return.
If this is the case please notify us as soon as possible and we will issue you a return authorisation number.
Once your faulty item is received we will test it and replace it immediately.
- Conditions of Use
- Use of this site is provided by Magic Cave subject to the following Terms and Conditions.
1. Your use constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.
2. Magic Cave reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
4. This site and the information, names, images, pictures, logos regarding or relating to Magic Cave are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will Magic Cave be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.
5. Magic Cave does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.
6. Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from Magic Cave. Nothing contained herein shall be construed as conferring any licence by Magic Cave to use any item displayed.
7. Magic Cave takes no responsibility for the content of external Internet Sites.
8. Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and nonproprietary information.
9. Whilst we will endeavour to despatch goods on the same day they are ordered, all delivery times are estimates only and we cannot be held responsible for lost or late deliveries due to circumstances beyond our control.